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Customer Service Representative | $25 HR

Website Intoxalock

JOB DESCRIPTION:

  •  Receiving challenging calls transferred from Tier 1 agents.
  •  Assisting and troubleshooting customer concerns
  •  Verifying data and information using a verification process
  •  Addressing customer’s questions while displaying exceptional customer service skills
  •  Documenting both customer concerns and solutions
  •  Meeting or exceeding all managed metrics
  •  Keeping your community safe and making a difference

JOB QUALIFICATIONS:

  •  Are an ambitious customer focused individual
  •  Have the ability to handle stressful customer interactions
  •  Have one year of Call Center, Sales, or leadership experience
  •  Have strong computer skills with dual monitor experience preferred
  •  Display excellent verbal and written communication skills plus problem-solving skills
  •  Are able to handle/process high call volumes, at times while adhering to scheduled breaks/lunches in accordance business needs
  •  Are be able to work from home with internet in a quiet area
  •  Have your computer connected to the internet via an Ethernet cable (not Wi-Fi)

 

WORK BENEFITS:

  •  Pay Rate: $18.00 – $25.00+ per hour
  •  Uncapped earning incentive
  •  Availability to work between the hours of 10:00 am and 7:00pm central time
  •  Permanent work from home position
  •  All computer equipment provided
  •  Full Time
  •  Voted Top Workplace in Iowa
  •  A comprehensive and highly competitive benefits package
    • Dental Insurance
    • Health Insurance
    • Vision Insurance
    • 401K
    • Paid Holidays
    • Paid Time Off
    • Paid Emergency Time Off
    • And more!

To apply for this job please visit intoxalock.hrmdirect.com.

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